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Top Vacation Rental Guest Complaints and How to Solve Them
Addressing common guest complaints is an essential part of managing a successful vacation rental property. Read about these top five complaints and solutions.
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Why Use Hotel Shampoo At Your Lodging Property
Hotel shampoo is a staple of the hospitality industry, providing guests with a convenient and necessary personal care item during their stay. However, the shampoo provided in hotel bathrooms is...
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The Step-By-Step Guide to Becoming a Host
How to Start a Vacation Rental Business The United States vacation rental market was worth $14.32 billion in 2021. It’s expected to be worth $21.53 billion in 2026, according to...
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Psychology Behind Hospitality Colors
What Do Hospitality Colors Represent? Why hotels and vacation rental hosts favor certain colors over others is not solely based on their aesthetics. Each color signifies a particular message, playing...
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Turning Your Living Room Into A Lobby
Even though vacation rentals hold the advantage over hotels when it comes to space, hotels are generally superior when it comes to one particular aspect: the lobby. However, do not...
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Vacation Rental Guests: Who They Are And How They Travel
Identifying Travelers Not too long ago people would have balked at the idea of opening up their homes to travelers they met on the Internet. The concept of allowing strangers...
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How Rental Location Affects Guests’ Booking Choices
Location, Location, Location Any realtor will tell you the three most important things in real estate are location. Hosting and selling real estate are not one in the same; however,...
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Welcoming Guests To Vacation Rental
A positive welcome goes a long way. First impressions are important, and that’s true for your short-term rental property as well. Upon arrival, you want your guests to feel the...
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Improve Guest Experience Part III: Follow Up With Guests
In this next installment of improving guest experience, we'll look into ways we can end your guest's reservation on a good note to ensure positive feedback and a great testimonial....
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Improve Guest Experience Part II: 4 Things To Do During Their Stay
In this second installment of Improving Guest Experience, we will be covering steps you can take during the duration of your guests stay to enhance their experience and ensure a...
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