Leadership style and attitude during a global crisis (for example, the coronavirus pandemic) are extremely important. Airbnb has tarnished its reputation and damaged its relationship with its hosts. How Airbnb handled its relationships with hosts are starting to show its true colors.

Here is an informative mini-documentary about how Airbnb’s attitude has affected the host community, and the ramifications moving forward. If a host has solely relied on Airbnb for booking, it’s time to consider diversifying the business model for your rental property, and list on other platforms simultaneously.

Article: Airbnb’s future is uncertain as it continues to struggle through its Covid-19 response.